Contact Us

General Inquiries

For questions about your account, platform features, partnerships, or other non-technical matters, contact us at:

[email protected]

You may also submit the form below, and our team will respond in the order received.

Developer Submissions

Developers and partners seeking to publish apps, integrations, or SDKs within the Ihije ecosystem should initiate a review via the channel below.

Primary contact: [email protected] — include “Developer Submission” in the subject line.

• Executive summary of the submission and its value to Ihije users
• Technical overview: APIs, authentication, data flow
• Security considerations and compliance posture
• Sandbox or test environment details and access
• Pricing, licensing, and support model (if applicable)

We will respond with next steps, requests for additional information, or a formal decision.

Response Times

IHije is committed to timely, clear communication. Typical targets include:

• General inquiries: Acknowledgement within 1 business day; substantive response as the issue scope allows.
• Developer submissions: Acknowledgement within 1–2 business days; final decision communicated within up to 10 business days, depending on complexity and workload.

Note: Weekends and holidays are excluded from these timelines. If your matter is urgent, please indicate priority in the subject line and reference your ticket ID when following up.